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OHQ's documents suffice proof of a charge that is payable unless they are shown to be incorrect. Client will certainly use its sensible efforts to inform OHQ of any type of invoice dispute within fourteen (14) days of receipt of an invoice, following the procedure outlined in Section 15. If Customer conflicts an invoice, the invoice has to proceed to be paid in a timely manner nonetheless OHQ will certainly credit or reimburse Consumer if it is later sensibly figured out by OHQ or pursuant to the conflict resolution process detailed in Section 15 that the invoice was wrong and the Customer is qualified to a credit rating or refund.
Such revisions may include, without constraint, modifications to the quantities of the Subscription Costs or Usage Charges for OHQ Paid Solutions, adjustments to the use allocations consisted of in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such alteration will certainly work after sensible breakthrough created notice is provided to Client (for instance, by being published to the OHQ Web Site), other than that any such modification that affects a Selected Paid Solution will relate to Customer beginning at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ provides notification of such modification to Customer based on Area 16.8.
If Client does not terminate its use any kind of afflicted Selected Paid Solution before the efficient date of such modification, Consumer will be regarded to have consented to such revision relative to such Selected Paid Solution. (b) If a Prices Plan picked by Customer is discontinued, OHQ will give Consumer with sensible advancement notice of no much less than thirty (30) days and Consumer will certainly be provided the option of picking a brand-new Pricing Strategy from then-current prices plans offered by OHQ.
For evasion of doubt, this paragraph does not use to modifications to the Price Listing, which are dealt with in Area 7 (alice virtual receptionist).1. Customer represents that all details supplied by Customer and its callers to OHQ (consisting of, without restriction, all call information and info concerning Customer's Charge card) is exact, current and complete at the time it is offered to OHQ
Consumer has to at all times adhere to all legislations, policies, requirements and codes relevant about its use of OHQ Offerings and the Client's supply of its item and solutions to its callers. Consumer will certainly not make use of any OHQ Offerings to participate in, or to encourage or help others to involve in, any illegal or illegal activities.
If a new Paid Service Term begins earlier than three (3) days after such email is sent, Client will certainly sustain the relevant Subscription Charge for the new Paid Service Term (the ""). The reliable date of such termination will be either (i) the Requested Termination Date, or ought to Customer not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.
Where Customer terminates pursuant to this Area 10.1(b): (i). The Registration Costs that have been pre-paid will be maintained and the OHQ Offerings readily available to Consumer till the last day of the Last Paid Solution Term (subject to reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit scores will certainly be kept by OHQ for future usage by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).
(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will certainly not be accountable by any means for addressing telephone calls, taking or providing messages, or executing any kind of other activities about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may terminate Customer's Account and Client's accessibility to the Account.
(e) Adhering to termination of any type of OHQ Providers, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's practical costs in refining the reinstatement) Details gathered by OHQ from Consumer and its customers may be utilized, disclosed and shared by OHQ in conformity with OHQ's personal privacy plan as available on the OHQ Web Site ("") and as might be modified once in a while.
The Controller thus designates the Cpu relative to processing tasks undertaken throughout the arrangement of assistant solutions. OHQ and Client acknowledge and agree that the Cpu undergoes the complying with obligations: The Processor shall conform with the appropriate Information Defense Laws and need to: (a) only act upon the composed instructions of the Controller and ensure those acting under their authority do the very same; (b) guarantee that individuals refining the information go through a task of self-confidence; (c) utilize its finest efforts to safeguard and secure all individual information from unsanctioned or unlawful handling, including (but not restricted to) unintended loss, destruction or damages; (d) ensure that all processing meets the demands of the GDPR and associated Data Protection Laws; (e) make sure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous approval of the Controller; educate the Controller of any kind of intended changes worrying Sub-Processors; they carry out a written agreement containing the exact same information defense responsibilities as laid out in these Terms; recognize that any kind of failure on the part of the Sub-processor to conform with the Information Protection Regulation, the Processor stays totally reliant the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in giving subject accessibility and allowing information topics to exercise their legal rights under the Information Security Rules.
The Controller will execute ample and ideal onboarding and due diligence look for all Cpus, with a full evaluation of the obligatory Information Protection Regulation needs. The Controller shall validate that the Processor has adequate and documented procedures for information violations, information retention and data transfers in place. The Controller will obtain evidence from the Cpu as to the: (a) confirmation and reliability of the workers used by the Cpu; (b) any certifications, accreditations and plans as referred to in the onboarding procedure; (c) technological and functional actions utilized in guarding the Personal Data; and (d) procedures in position for permitting information topics to exercise their civil liberties, including (but not restricted to), subject accessibility requests, erasure & rectification treatments and constraint of processing measures.
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