How Does Virtual Receptionists Compare To Others thumbnail

How Does Virtual Receptionists Compare To Others

Published Jul 05, 24
5 min read


Our services can be tailor-maked to match high-volume, high-complexity company function demands and we can additionally develop bespoke services. We're ready to answer your phone FREE for 7 days.

A great deal of firms require their phone calls to be responded to just when they are incapable to take the call themselves. If you step out of the office for an hour or your internal receptionist goes to lunch, is on leave or is hectic on one more telephone call and you have numerous calls coming in at the one time.

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In such circumstances our receptionists will certainly after that address the phone as if we remained in your workplace. You're constantly in control and can kick back knowing you will never miss an additional important call once again!.

I've worked with OfficeHQ for several years over numerous various services. After having troubles previously with an additional service provider (who were missing out on telephone calls principal transgression), it's been so great to be able to rely on prompt, expert telephone call answering.

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My clinical practice has actually grown extremely fast and just recently they have been able to action in and conserve the day when other staff were unwell with Covid. For the level of solution they offer, they can never ever be the most inexpensive around. Their customer care is outstanding and they clearly pride themselves on this.

Running a vibrant legislation method, there are a lot of relocating parts I have to fret around. Thanks to the unwavering professionalism and trust of OfficeHQ, reception solutions isn't among them. Over the one decade I have actually been with OfficeHQ they have actually provided only the very best service I could expect.

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The service was super simple to establish and sets you back a fraction of what it would to employ a receptionist. We have been with OfficeHQ for a variety of years currently and couldn't be happier with the service we obtain - virtual answering services for small businesses. Function is dealt with nicely and properly and we understand our clients remain in excellent hands

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My customers and possible clients have only ever before commented positively on the solution; I don't believe anyone has actually realised it's not my very own reception. They are likewise efficient quiting telemarketers. For the core function of responding to calls properly, offering a great impression and properly taking messages, 5 star.

Is always responded to by personnel. We have been making use of OfficeHQ for over eight years now.

This implies just appropriate phone calls obtain via to me, so I do not obtain disturbed when I'm appropriate in the middle of something! We have discovered using OfficeHQ's remote receptionist solution incredibly beneficial to our firm. It has actually liberated our team to react to customers on our terms, reducing distractions during the functioning day and allowing reliable and concise interactions.

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I was fretted about not being in control of our own telephone calls, yet I have actually been verified wrong and the service has exceeded my assumptions. I would certainly suggest OfficeHQ to anybody considering virtual services.

Consumers like it when their phone calls are responded to, and OfficeHQ has responded to every single one for us. OfficeHQ provides us the assurance that no telephone call will certainly be unanswered, which is very vital for a service-based organization.

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I have actually been using OfficeHQ for 16 years. It is vital that my consumers can always have their telephone calls responded to promptly in a specialist way which develops a terrific very first perception.

We had actually diverted our phones to them whilst overseas. We use this solution as a small company owner for when we are away or overseas - virtual secretary answering service. They do a phenomenal work and I know my customers remain in the best hands with this service. We've been using OfficeHQ's virtual phone answering services for the very best part of a years and it's been a perfect way to make sure brand-new customer queries are never missed out on, as well as efficiently managing queries from jobseekers.

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We never miss out on a service chance yet don't have function staffing concerns to deal with. I can not inform you how great it's been to work with OfficeHQ.

Assistance constantly respond rapidly and action whatever is needed, which is massive for us especially when we have new employees and we require to update our guidelines. The team has actually contacted us to clarify and enhance our treatments to make sure the best feasible experience for our callers. OfficeHQ were constantly professional and just best people on the various other end of the line! I have no reluctance in advising them for a reception solution.

We needed an option where our phone telephone calls are constantly addressed in a timely manner and OfficeHQ have been aiding us with these for over five years currently. Very happy with the service until now. The even worse thing for a consumer is to call a business and there is no solution or the phone calls mosts likely to voicemail.

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As businesses we work so tough to promote our services and we require to be there for the customer when they make a decision to reach out. Likewise we are commonly on the phone currently with other consumers or busy with various other work, so having the telephone call responded to by somebody else helps us juggle points.

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This permits the team to prioritise their time so that when they are returning the telephone call they can devote their full interest to this certain client. We intend to stay with OfficeHQ, are happy for their services and would advise. We make use of OfficeHQ for our local business, our after-hours telephone calls obtain sent to their function team and it has been just a satisfaction collaborating with their reception staff.

We always obtain an e-mail with the message within mins of them taking the telephone call. OfficeHQ have addressed our telephone calls for a few years, couldn't be better with their expertise and degree of solution.